Get in Touch
Concierge Inquiries
Personal travel consultations, award bookings, and bespoke itineraries for discerning Middle East travelers.
Editorial Submissions
Story pitches, press releases, and partnership opportunities for our aviation journalism team.
Regional Offices
Dubai, Riyadh, Doha, and Cairo desks serving clients across the GCC, Levant, and North Africa.
Loyalty & Miles
Miles & More account assistance, status matching, and Senator / HON Circle member support.
Frequently Asked Questions
How quickly does the concierge respond to inquiries?
Our Dubai-based concierge team replies within four business hours during weekdays. Urgent same-day requests receive priority routing through our dedicated phone line for premium subscribers.
Can I book Lufthansa First Class through your office?
Yes. We secure First Class award seats and paid fares across Lufthansa Group carriers, including SWISS and Austrian, with waitlist strategy and lounge coordination included.
Do you assist with visa and transit documentation?
Our editorial desk publishes updated transit guides for Frankfurt and Munich, and our concierge provides document checklists tailored to your nationality and route.
Is the newsletter subscription separate from contact support?
Newsletter delivery is automated, while concierge and editorial responses are handled personally by our Middle East team for authentic, human service.
Our Regional Presence
From our Dubai headquarters, Lufthansa Middleeast curates aviation intelligence serving travelers across twelve markets. Our editorial standards draw on Lufthansa's seventy-year legacy of German engineering precision and hospitality.
Regional desks in Riyadh, Doha, Abu Dhabi, and Cairo provide local context, language support, and cultural understanding. Each office maintains direct relationships with airport authorities and Star Alliance partners across the region.
Ready to Elevate Your Journey?
Submit your inquiry and our editorial concierge will craft a personalized response within hours.
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